Reference Code: 79863

Sales Associate – 6 Month Contract

Dubai, DU, AE

Fixed Term

MAIN PURPOSE

As an Ambassador of Mont Blanc, the jobholder will be based in a boutique in Dubai and will be responsible for selling brand merchandise within the specified standards and enhancing the brand image.

KEY RESPONSIBILITIES

 

Sales:

• Undertake direct sales with clients of the brand.
• Ensure that all sales are processed in accordance with required procedures using the systems provided.

Merchandise Display:

• Ensure that all merchandise in the boutique is displayed within the brand requirements.

Inventory Control:

• Assist with monthly stock takes and the tagging of merchandise.
• Ensure that all merchandise is controlled at all times and that shrinkage does not occur.

After Sales Service:

• Assist clients with their returns and queries, ensuring that brand image is enhanced and client expectations are met.

Administration:

• Ensure that all cash, receipts, invoices and documentation are handled in accordance with company policies and procedures.

Client Relationship:

• Build client database by acquiring new customers as well as enhancing relationships with current clients.

REQUIREMENTS

Education:

• College degree preferred

Required Experience:

• 2 to 5 years of previous experience in luxury retail, service or hospitality environment
• General knowledge of timepiece movements

Technical Skills:

• Ability to work in a fast-paced retail store environment
• Computer and internet Savvy
• MS Office experience required, SAP knowledge preferred

Personal Skills/Abilities:

• Additional language skills are a plus
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs and Customer (internal and external) priorities
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Being a genuine Maison Ambassador
• Uphold Cartier image by maintaining professionalism at all times and be an Ambassador for the Brand.
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends and to travel for trainings, client events, conferences